General
Company Overview
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What is the New Balance Foundation and what does it support?
Since 1981, New Balance Foundation has invested in research, clinical, educational and community programs that promote healthy lifestyles, children's fitness and nutrition, and overall community we...
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What does responsible leadership mean at New Balance?
At New Balance, responsible leadership means doing business the right way — with integrity, care, and a long-term view. It’s about making decisions that benefit our people, communities, and the pla...
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What is New Balance doing to protect the environment?
At New Balance, we’re committed to reducing our environmental impact and building a more sustainable future. Our environmental initiatives focus on responsible practices across our products, operat...
Global Careers
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How can I explore career opportunities at New Balance?
At New Balance, we’re more than just a sportswear brand — we’re a team of passionate individuals working together to move the world forward. If you're interested in joining us, here’s how to get st...
Others
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How can I contact Customer Care or speak to a live agent?
We're here to help! You can reach our Customer Care team by phone, live chat, or email. To help you get answers faster, our Live Chat now starts with an automated assistant, which can quickly guide...